Quad-B SystemsManaged IT means one accountable team looks after your computers, servers, network and users for a predictable monthly fee, instead of you paying for emergencies as they happen.
We fix problems quickly, and we also work to prevent them through monitoring, patching and regular reviews.
What is included
- Help desk support for your staff, by phone and email
- Proactive monitoring, patching and maintenance of servers, PCs and network equipment
- Onboarding and offboarding of employees
- Hardware, software and warranty tracking
- Vendor coordination: internet providers, line-of-business software, copiers and phones
- Monthly reporting on tickets, patch status and risks
Who it is for
Businesses with roughly 10 to 250 users that do not have, or do not want, a full in-house IT department, and organizations whose internal IT person needs backup and coverage.
How it works
- Assess. A free IT assessment documents what you have, what is at risk and what it takes to support.
- Onboard. We deploy monitoring and management tools, document your environment and set up support.
- Support and improve. We handle day-to-day issues and report regularly on tickets, patching and recommendations.
Common questions
What does managed IT cost?
Pricing depends on the number of users and devices and the level of service. After a free assessment we provide a written quote with scope and price spelled out.
Can you work with our existing IT staff?
Yes, in many cases we can support your internal team. We will confirm the best arrangement during your consultation.
Do you provide onsite support?
We support users remotely and onsite. Our service area covers Los Angeles, Orange and Riverside counties and Siskiyou and Shasta counties.
Related services
Not sure where your IT stands?
Book a free IT assessment. We review your systems, security and backups and give you a plain-English list of what to fix first.
Request a free consultation or call 949.693.0664